Why Would Anybody Want To Come To Leeds?

Why would anyone come to Leeds? I mean anyone who didn't know the place, who had only the internet to rely on, who visited only the "official" websites. I was ranting on about this the other day after the Social Media Surgery with one of the other surgeons. He was saying how he'd lived in Barcelona for a few years and how the market there was famous throughout the world . . . it's nowhere near the size or the splendour or the architectural importance of Leeds Market, but who would know that? Plenty of people who live and work in Leeds don't even know the market is there. The guy was saying how he'd approached Leeds City Council with some ideas how to improve the marketing, how he'd even offered to do some work for free, but had gotten fobbed off . . . the in-house team are "taking care of it" apparently. I won't post a link to the market website. I can't bear the thing. Maybe if I was five years old and enjoyed clunky flash animations and patronising sound effects it might appeal. I also appreciate a certain standard of literacy. So when the council "officially endorses" a site that advertises

Almost every type of foodstuff from the mundane to the exotic is available in this largest undercover market in the country and there is a wide array of specialist units selling.


It does make me cringe. And when it says that some of the market traders are not "adverse" to haggling I have to wonder if the council are in need of  some remedial English help.

If it were only the odd official website that was so diabolically awful I wouldn't worry so much. I'd just put it down to a temporary aberration and point people to the good stuff about Leeds, the websites that have had massive amounts of money thrown at them, sites that make me feel proud of my city. Sites like Leeds Renaissance perhaps. It's certainly a great looking site. And that film must have cost a packet! Bit too saccharine for my tastes, but still, it was a good effort. And there are some of the most wonderful pictures on there by Leeds Civic Architect, John Thorp, who is obviously a really talented guy and top bloke. My problem isn't with the visuals at all. Have a read of the first paragraph on the landing page,


The Renaissance Leeds Project provides a unique framework to place making and urban design developed to ensure Leeds retains what makes it unique as a city as it develops into the future.

Leeds is so Unique you had to say it twice in the same sentence? Is Leeds doubly unique then? I'd forgive the slipshod syntax and the stodgy, syrupy style if the rest of the site showed me why Leeds was so unique . . . or at least mentioned something tangible that I could get a grip on. But all we get is


Reading the historic skyline created by towers and spires sited on the city's topography is fundamental to fulfilling an evolving skyline principle.

I'm not sure, but translated into English this might mean something like Leeds has a lot of impressive buildings; it's a tad hilly, but it looks fabulous. I might be wrong. I've asked a lot of people if they understand that sentence. The answers vary substantially. When you zoom in and click on some of the other "principles" it's just more of the same

New tall buildings are carefully assessed against four key locational ideas largely related to topography, infrastructure and urban patterning. The historic setting of skyline structures is also evaluated.

The principle of locating major buildings within the fabric of the city has been established to ensure that they are embedded within the life of the place and to avoid creating detached icons.

That last sentence means that they are going to put the special buildings in the city centre, where we can find them. I applaud their insight into human nature. Who really needs "detached icons" like Temple Newsham, Harewood House, or Kirkstall Abbey anyway! It's all about "connectivity" these days.

My favourite sentence in the whole site has to be


The city developed piece by piece but not in a piecemeal way.

Surely there's an award for that kind of imbecility? Would anyone care to look up the definition of "piecemeal?"

As an experiment I lifted all the text from the site, stripped out every mention of Leeds, and sent it to twenty friends asking them to guess where this "Unique" city was. Not surprisingly not one person had a clue. The prose is too generic, too unconvincing, too bland, anodyne and pointless, that it could be about Doncaster. Or anywhere really. A lot of people did comment on the "propeller" anology;


The city centre can be seen as a vibrant, economic ‘propeller’ with the potential to contribute directly to the regeneration of communities in the ‘rim’ immediately surrounding it. The symbolism here hints at a two speed city, where the central pin spins quickly, but the outer blades move much more slowly. The city aims to synchronise these different speeds.

Most people questioned what would happen if the propeller broke down, ran out of fuel, crashed. A couple of the more scientifically minded pointed out that propellers didn't even work that way . . . and that's the trouble with using metaphors; they get out of hand really quickly and have unforeseen and uncontrollable consequences.

Not all the official sites are quite that excruciating. Mostly they are simply dull. You would think that a site called Leeds, Live it, Love it would have a bit of oomph, wouldn't you? If you're the sort of person who wants to know the current population statistics, or how many of them work in the print, packaging and publishing industries, then this site is for you. The site is inoffensive enough, but if I didn't live here it wouldn't make me cross the street to visit the place. It isn't very engaging and the only reason I've ever recommended it to anyone thinking of coming to Leeds is because of the occasional unintentional humour . . . I love this sentence in particular

Situated close to the UK’s geographical centre, Leeds is perfectly placed for travelling to or from:

Well, that really does depend on where you start from and where you want to end up, doesn't it. Like most of these sites, it's obvious that it's written by people who aren't really that bothered about the place. Any old crap will do so long as you have a pretty picture to distract the punters.

If anything the situation is even worse in my part of town, South Leeds. There's a lot of money flowing into the area. The place is changing. It's a bloody exciting place to live. You have to get there via Neville Street if you're coming by train. Fabulous place and a great looking website. But who wrote this garbage on the landing page?

Neville Street is a single street with three lanes of vehicular traffic that leads directly on to the main Leeds city centre loop road. Running under a large railway bridge, it is the main thoroughfare into Leeds city centre from the south and the M621 motorway. This one street is the main connection between the city centre and the communities of Beeston, Holbeck and Holbeck Urban Village to the south of the River Aire.

Most people living in Beeston/Holbeck get the bus into town. They aren't really bothered by all the palaver about "connectivity." Town is perfectly accessible. The problem is there are no shops in Holbeck. There is no choice but to connect! They would prefer a Tescos or Saisburys on Domestic Street, but they don't have that luxury. If they want the shops they have to hop on public transport. And only one bus goes through Neville Street, the Number 1 from Beeston. The other buses, mainly used by people from Holbeck, get into town via Whitehall Road or Leeds Bridge. None of my neighbours have seen the wonder that is Neville Street. Whoever wrote the site hasn't a clue.

And where is the passion? I'd kill to have a website that looked so cool. How much money must it have cost? But for what? The information is out of date, it feels very static, and the blogs are virtually dead. The last entry on the Neville Street blog, on the day of the opening of this £4.6 million project was,

Friday saw the official re-opening of Neville Street complete with red carpet, canapes and cocktails provided by City Inn Leeds and our very own shoe-shiner.

Pathetic. Absolutely pitiable. Is that all the enthusiasm they can muster? This is an international standard piece of art and you post about canapes and shoe shining! I'm embarrassed to show that to anyone thinking of coming to Leeds. I've taken people to see Light Neville Street, blogged about it, posted videos to You Tube, and regularly tweet about it. I could never link to the website though. It makes me incandescent with rage.

As does Granary Wharf. Can anyone spot the anomaly here? This is an amazing modern cutting edge development. I love The Candle House. I can see it from my living room window and it's been a treat to watch it's progress. City Inn is simply beautiful and has one of the best bars in the country. Waterman's Place looks stunning, though I'm still not convince about the wood panelling . . . probably I'm just an unrepentant minimalist, but it does remind me of palets, and I worry for it's safety every bonfire night. Still, it is a great shape, a genuinely impressive piece of work, and all three buildings are a real joy to look at and a proper boost to the area . . . and this is how they talk about it;

From the distinctive residential buildings to the refreshingly understated City Inn hotel, Granary Wharf is a Leeds Landmark reborn and a colourful waterside community without compare. Uniquely positioned between the city and the water's edge this ground breaking development offers the energy of modern city living with the relaxed ebb and flow of a waterside home. To compliment this there are also plans for a selection of convenience retail, independent bars, and unique restaurants.

The two unique apartment buildings neighbour the impressive City Inn hotel on three distinct islands. On the ground you will find landscape areas and spectacular walkways creating an idyllic urban village in the heart of the city. Residents communal terraces at the top of both buildings provide a unique oasis in the sky.

Count the "uniques!" And who the hell uses "without compare" like that any more, outside a vicars tea party and a Little Britain sketch. Somebody really ought to have employed a copywriter who understands the difference between compliment and complement too. And maybe a designer to eliminate that horrid, flouncy, completely inappropriate typeface. Just where is the "creative" input here?

"Creatives?" We do have lots running around the place, all concentrated in Holbeck Urban Village and The Round Foundry. I love these places and know plenty of people who work down there. I really wish they'd wake up and do something about those dreary websites though. If we are serious about talking ourselves up as a creative hub then why do the websites look and sound like shabby suburban estate agencies? "Situated between the M62,1 entering Leeds from the south, the city centre itself and the small town communities of Holbeck and Beeston Hill, the urban village is easily accessible by car, rail or foot." and "The area is one of desirability, with an increasing number of high quality amenities from lively Bars to Cafe's, all situated in various courtyards, retaining the great character and history of the original Round Foundry." Ghastly, and so unnecessary. Surely they could do something a bit more edgy, more in keeping with the ethos of the place? It just seems such a waste. Why not hire someone who has a bit of fire in the belly about the area, preferably someone who could write! Nice pictures and sedate, predictable copy won't engage anybody. Even my neighbours, who are hardly literary critics or design gurus, can see that there's something a bit amiss. And again, I don't ever show people those websites when I'm trying to get them to visit South Leeds. They make LS11 sound so worthy and humourles. It's not like that at all, so why can't the websites reflect more of the reality?

Right, I've rambled on for long enough, time to do my dinner.

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Posted 3 months ago by Phil Kirby 

10 comments

Nov 12, 2009
tardisgrl said...
very eloquent, Phil. But you know how I feel about Leeds :p I tend to judge English cities by either their football grounds or their cathedrals, and I'm afraid Leeds falls short in both categories. Still, I admire your civic pride.
Nov 13, 2009
culturevultures said...
Good question! That's in part why we set up the Culture Vulture! Hopefully to give a taste of why hang out here...
Nov 13, 2009
_richardg said...
Leeds, I live in it and I do love it, but I hate that slogan and I think we have an image problem. Better websites would help, but that's not why I've heard of Barcelona.
Nov 13, 2009
Phil Kirby said...
I haven't written about the good stuff, I know @culturevultures. I will do. We certainly have an image problem _richardg. What do you think we can do about it? Or should we just all bugger off to Barcelona?
Nov 13, 2009
johnpopham said...
As I said on Twitter - great post Phil, and the reaction to it has been interesting. Without wishing to be unkind to anybody working in local authorities, tourist boards or any such organisations, sometimes these promotional jobs are done by people to whom it is just that, a job, and it may not matter that much to them. They may not live there and care about the place as much as the people who do. It may be done by bought in agencies who don't really have a feel for the place.

Now, I can talk, as someone who certainly doesn't live in Leeds, and spends most of his time flitting round the country meddling in other people's business! But, I hope that what I try to do is give other people the space and tools to do something about their lives and circumstances, and make positive changes to the things that matter to them.

http://bccdiy.com is a cracking example of the community taking things into its own hands. People in Birmingham were not happy that the expensively procured City Council website accurately reflected their city, or was of any real use to them. So they took the tools into their own hands and did something about it.

The Internet is like that. It allows people to express themselves about stuff that matters to them, and make connections with others who feel similarly. I don't live in Leeds, so I can't make it happen, but I am sitting cheering on from the sidelines, and offering whatever moral and physical support I can, to what looks to me like the beginnings of a grassroots civic pride movement in Leeds. I hope everyone will seize the moment!

Nov 13, 2009
DarrenScotland said...
Great post Phil - well written too!

That Market Website is truly incredible - unfortunately not that "unique" though!

Nov 13, 2009
Phil Kirby said...
Cheers for that John. I'm certainly going to check the Birmingham link. Some of the most interesting reactions to the post have been DM'd . . . I wonder what that says about the state of Leeds marketing? I don't really care if the people who were selling Leeds come from Timbuktu . . . if they could actually sell! All these websites are just lists of features written in the most plodding, indigestible prose imaginable . . . why do they think that's good enough? But you are right, what do we do about it? That's something I have to think about.
Nov 13, 2009
Phil Kirby said...
Thanks @DarrenScotland . . . I'm sorry I inflicted that market site on you. Sadly it is not unique, just incredible. Quite literally, incredible.
Nov 13, 2009
Peaky76 said...
Excellent piece, Phil. I don't have the same love for LS11 architecture as you, but I do have the same disdain for this kind of guff:

"The city developed piece by piece but not in a piecemeal way."

And the market site was a new one on me, too.

Nov 13, 2009
Phil Kirby said...
I was trying to say something nice. I do like candle House, and like I said I think the Sky Bar in The City Inn is a fantastic place. It's just the way the marketers talk about this stuff . . . makes me want to make a crate of Molotov cocktails and brush up on my barricade making skills.

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